Why is it that we can (or could, at least), land a man on the moon, but can’t invent a gas station hose that doesn’t loop around?
When I was a kid, gas stations were staffed by guys in clean uniforms who would run out, fill your tank, clean your windshield, check your fluids, and send you on your way with a cheery wave. (Of course, my memories might be a mixture of reality and Texaco TV commercials.) I never got to trust my car with the man who wore the star, however. By the time I started driving, the uniformed guys had vanished, and every filling station was self-serve. Just an early example of how businesses have adopted models that cut employment costs by requiring the consumer to shoulder part of the workload, but I digress.
I don’t mind pumping my own gas if it means I pay a lower price. But can’t the oil companies at least sink some of their money into developing a gas pump hose that doesn’t immediately become twisted? If I’ve got to put up with that gaggy gasoline smell and a surly employee behind a plexiglas shield barking at me over a cheap loudspeaker, is that too much to ask?