When The Supply Chain Issues Hit The Office

Several years ago, our office went from the old-fashioned Bunn coffee maker that made entire pots of coffee to Flavia coffee machines that make one cup of joe. The Flavia machines use little packets of coffee, like those pictured above, that you insert into the machine to get your brew. My coffee of choice is the Pike Place roast. It’s a medium roast coffee that Starbuck’s describes as follows: “A smooth, well-rounded blend of Latin American coffees with subtly rich notes of cocoa and toasted nuts, it’s perfect for every day.”

And I do, in fact, drink it every day when I’m in the office. Multiple times every day, in fact.

Yesterday we ran out of the Pike Place, which caused me to experience a momentary flutter of disquiet. Later in the day, the guy who fills our coffee stopped by to refill the supply of our Flavia coffee packets. I was relieved to see him and told him I was sorry I had guzzled so much of the Pike Place. He shook his head sadly and explained that there was no Pike Place to replenish the supply on our floor. He noted that our firm was totally out of the Pike Place, and when he called the warehouse to see why our order of Pike Place wasn’t delivered, he was told that the local warehouse was totally out of it, too. He then put up a hand-lettered sign above the coffee machine to explain the situation in hopes that it would prevent Pike Place drinkers from rioting in the hallways.

We’ve all heard of the supply chain issues that the country is experiencing, post-pandemic. I had not heard of coffee being affected, but apparently I wasn’t paying attention, because there have been stories about the coffee supply being affected by the weather and shipping delays, and shipping snafus caused by congestion at ports have compounded the problem.

Of course, in the grand scheme of things a shortage in one particular coffee packet isn’t the end of the world; I can just shift to Cafe Verona or even (horrors!) decaf in a pinch. (There always seems to be a very ample supply of decaf, doesn’t there?) But the tale of Pike Place coffee packets in one office in one city shows just how precarious the supply chain can be.

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