A Fully Automated And Self-Serve World

We’re leaving Montreal today, and as we passed through each stage of the travel process at the United terminal of the Pierre Trudeau International Airport I was struck at how much of our lives has become automated and self-directed.

20140621-082951-30591598.jpgWe used the standard ticket terminals to check in, entering our confirmation numbers and scanning our passports and credit cards and retrieving our boarding passes from the printer slot at the bottom.  The agent directed us to an automated baggage loading machine, where we scanned our tickets and input information into a terminal, hoisted our bags on a conveyor belt, then watched while a laser scanned our bags and a machine lowered them into the vowels of the airport.  It’s the first time I’ve used one of these machines, but the instructions are easy enough to follow and they are bound to discourage travelers from overpacking super-heavy bags.  We went through all of the security scanning devices, then moved to Customs. There we found another machine on which we scanned our passports and had our pictures taken — they were unflattering, of course — before talking to the Customs agent and passing through to our departure gate.  It’s the first time I’ve encountered one of those machines, too.  I’m sure it’s just a matter of time before we see all of these devices in the U.S.

Science fiction has long forecast that we would enter the age of robots and machines. I think it’s here, now.


Kish and I learned a valuable lesson today.  If you are traveling to Canada and can’t get a direct flight — which is the standard reality if you are flying from Columbus — make sure your transfer is in the U.S.

IMG_20140618_135754Why?  Because if you have to go through Customs as part of the transfer, forget it.  We’re on our way to Montreal through Toronto, and we encountered (1) a walk of at least three miles from plane to Customs and then to security, (2) a misdirection by airport officials that sent us to an even longer security line, (3) a security team even less motivated tO move people through with lightning speed than the TSA, and (4) a hyper-efficient flight crew that gave away our seats and closed the doors even though we arrived at the gate 10 minutes before departure time.

Fortunately,  there are frequent flights from Toronto to Montreal, and we’re on a 3 o’clock flight.  So, for now, we’re cooling our heels in the Great White North.  Hey look!  They’ve got Canadian t-shirts!

Crossing The Border

Yesterday we drove north on I-87 and crossed the border into Canada.

Crossing the border was no big deal, which I found mildly surprising.  You drive up to the customs checkpoint and border crossing and wait in line.  (Interestingly, you wait behind a painted line, just like there are when you go through customs in airports.  There must be some kind of uniform painted-line rule among the brotherhood of international customs officials.)  When it was our turn we drove up to the booth where the customs official sat, he looked at us, he examined our passports, and he asked us a few questions.  The questions were pretty basic:  Where are you from?  Where are you going?  When was the last time you were in Canada?  Are you carrying any firearms? Why are you coming to Canada?  Our answers must have been acceptable, because he waved us through.

After we crossed the border into the province of Quebec the road number changed, and the signs were, for the most part, entirely in French.  We followed the instructions of our GPS, looped around the outskirts of Montreal, and then headed due west to Ottawa.