Building A Better Mousetrap

It’s a pretty common scenario. You’ve had lunch at a fast food restaurant, eaten your meal, and are getting ready to leave. Because you are a nice, neat person, you go to dump your trash and deposit your tray, only to encounter a disgusting trash bin. Either it’s a bin with a swinging inward door that has been made gross and sticky by people using their full trays to push it open–because no rational person would touch the door with their hand, leaving food waste and leftover soda smeared on the door, or it’s a top-load receptacle that is filled past the rim with wrappers, soda cups, and other untouchables.

The trash deposit issue is one of those things that give fast-food restaurants a bad name.

Yesterday, at a Chick-fil-A in Tucson, we found an ingenious solution to the trash deposit issue. The restaurant had a motion-activated trash can door that swung open as you approached. Even better, the door was tall and wide enough to allow you to put your tray through the door, turn it over to dump the trash, and then remove it–all without having to touch the door or trash can itself. And because Chick-fil-A pays attention to the details and has sufficient staff, even during the height of the lunch hour rush the trash can was empty and not in overflow mode.

It’s nice to know that chains like Chick-fil-A are paying attention to the little details of the fast food experience, and that somewhere out there inventors are continuing to work on building a better mousetrap.

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